Customer Service Administrator

Customer Service Administrator (Maternity Cover) – Stonehouse

£9.82 per hour (£8.65 per hour + £1.17 holiday pay)

We are looking for an experienced Customer Service Administrator to join a busy Customer Service Department within a forward thinking manufacturing company based in Stonehouse.

You will need to be customer focussed and eager to assist as well as demonstrate excellent customer care and communication skills.  This opportunity may become permanent for the right candidate. 


  • First point of contact for customers (repairs)
  • Order processing / despatch invoicing
  • Liaising with internal departments
  • Updating CRM
  • Delivery queries
  • Account management
  • Providing administration support to Account Managers
  • Other ad hoc duties


  • IT literate – Microsoft Office / bespoke system
    • Highly organised
    • Outstanding customer service experience
    • Good written / oral communication
    • Excellent attention to detail
    • Self-starter and able to work independently

Additional Information:

Hours (40 per week)

  • Mon-Thurs:  7.30am – 16.45
  • Fri:  7.30am -12.30pm


GB Solutions are a leading employment agency for jobs in Gloucestershire and beyond. As a member of the REC we are committed to working to the highest possible standards for candidates and clients.

Due to the high volume of responses that we receive for our advertisements we are unable to respond to all candidates. If you have not received a response within 5 working days of forwarding your CV to us, then unfortunately you have been unsuccessful on this occasion.

Thank you for your interest and please do not hesitate to forward your CV to us again for other roles matching your skills and experience.


  • Job Category Sales
  • Job Location Stonehouse
  • Job Salary £8.65
  • Job Salary Benefits Holiday Pay
  • Job hours Full-Time
  • Job Type Contract
  • Job Ref 601918

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