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Customer Service / Sales Support Administration

Sector: Sales

Reference: 29695

Expectations: £18,000

Considered Locations: Gloucester

Skills & Experience:

A professional, conscientious, friendly candidate who holds great customer service and sales support administration skills. Highly organised and able to juggle multiple tasks and workload. Able to contribute to the team and show support with both people and situations. Enjoys challenges and finding solutions to problems. Takes ownership of a problem to its conclusion. Used handling confidential information. Happy to take on different and wide range of different tasks. Has worked with a range of IT systems.

• Accounting Purchase ledger tasks including matching invoices to orders, inputting invoices, dealing with supplier queries
• Maintaining accurate filing system

Oct 2011 – Aug 2016 Administrator/Receptionist/Purchase Ledger Assistant
Advanced Insulation Systems, Gloucester

• Delegate work to members of team
• Record & regularly update the confidentiality agreements for the Company including staff confidentiality agreements
• Answering the telephone and communicating effectively to resolve the callers enquiry in a prompt manner
• Assisting other teams/managers within company when required
• Dealing with customers queries verbally and in writing
• Organising timesheets for staff and inputting on internal system
• Creating purchase orders and inputting data
• Checking employee expenses
• Accounting purchase ledger tasks including matching invoices to orders, inputting invoices, dealing with supplier queries
• Maintaining accurate filing system/annual archiving
• Organising travel arrangements for directors/staff
• Collating Induction and training records to record on employees records and also spreadsheets for the QHSE section

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