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The Future of Customer Service

We are currently in the age of the customer, with companies no longer able to decide how customer-centric they want to be. The advancement of digital technologies and big data has had a significant impact on the customer service experience and their expectations, so it is fundamental customers feel valued, recognised and listened to. Evolving

By Kim
Posted in GB Sales & Service, GB Solutions, In the NewsTagged , , , , , ,
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Boat party sails to success

In combination with GB Solutions’ 16th birthday, the end of summer and the successes of 2015, we celebrated by hosting a boat party on the renowned King Arthur with a host of long standing clients, candidates, friends and family. Starting at Gloucester Docks by the Waterways Museum and cruising along the River Severn on a sunset

By Kim
Posted in Employers, GB Finance, GB Marketing, GB Office, GB Sales & Service, GB Solutions, GB Technology, In the NewsTagged , , , , , , , , ,
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Welcome Lea Williams to the GB Solutions Team

We welcome Lea Williams as the second new addition to the GB Solutions team, and with a wealth of experience we are very happy to have her. Lea will be heading up the GB Sales & Service division. We asked her a few questions to get to know her a little better… 1. What made you decide

By Kim
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The secret behind recruiting the best sales team

If you’re recruiting a new team of salespeople do you know what to look for and how to look for it? Lea shares her top tips for recruiting the best sales team.   Individuals within a sales team work very much independently, with their own targets and commission rates and therefore being responsible for their

By Kim
Posted in GB Sales & Service, Hiring Advice For EmployersTagged , , , , , , , ,
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Can’t meet recruiters during working hours?

It’s hard work searching for a new job, sometimes more so when you already have one. There are only so many doctor appointments and secret calls you can make before you draw suspicion from your colleagues and boss. So GB Solutions have decided to run an Open Evening for anyone looking for a new role

By Kim
Posted in GB Office, GB Sales & Service, In the News, Interview TipsTagged , , , , , ,
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What are Competency Based Questions in Interviews?

The majority of employers use competency based questions to assess candidates at interview – especially within the Sales and Service Industry. But what are they and what do you need to do to answer them well? Lea our Sales and Service Specialist, gives us an overview…    First of all, let’s cover the basics of

By Kim
Posted in GB Sales & Service, Interview TipsTagged , , , , , ,
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Recruitment – Sales v Marketing? Rise of the niche recruiter

Recruitment activity is on the up, budgets have been boosted to hire top talent and candidates are getting ever more confident in making big career moves. Now should be a fantastic time to be a recruiter. So what challenges will we face in 2015? The rise of the niche recruiter HR teams are claiming the

By Kim
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GB TEMPS – The benefits of Temping

GB TEMPS – The benefits of temping   Are you immediately available and looking for work? Have you thought about temping? There are several benefits to temping, some of which are: Temping is an excellent way of “getting your foot in the door” of businesses who may decide to offer you a permanent position at the end

By Kim
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GB Solutions: Meet The Experts

GB Solutions: Who Are We? Operating since 1999, predominantly in Gloucestershire, GB Solutions is an independent recruitment agency that employs a great mix of people who embrace a work-hard, play hard-way way of life. Mike Goode and Paul Blower who are the GB Directors have always carefully selected their employee’s to ensure there is always the best possible balance of

By Kim
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7 ways to keep employees happy without spending any money

We all want to keep our employees happy. However, it isn’t always easy without spending too much money. Lucy Gower writing for the CIPD said “Building employee engagement is important in any industry. According to psychologists*, businesses with more engaged employees enjoy 51 per cent higher productivity, highly engaged employees have fewer absence days** and stay

By Kim
Posted in Employers, GB Marketing, GB Office, GB Sales & Service, GB Technology, In the News, Productivity & Career HacksTagged , , , , , , , ,
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8 Tips for Making a Temp Job Permanent

8 Tips for Making a Temp Job Permanent What is the one area of the workforce that’s seen a huge increase in the last few years? Temporary Employment! Many large firms and previously uninterested industries are using temps, freelancers and contract workers as a means to an end. There’s a huge demand from many sectors

By Kim
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GB Solutions Strengthens Local Business with Recent Contract Wins

GB Solutions is a leading Gloucestershire based employment agency that has grown from strength to strength throughout its 15 year history. Gaining PSL (preferred supplier list) status with many of the county’s leading institutions has enabled the recruitment business to develop a team of specialist recruiters covering the Sales, Finance, Marketing, Office and IT sectors.

By Kim
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