Customer Care Advisor

Customer Service Advisor – Temporary – Forest of Dean

Salary – £7.95 per hour

A leading employer in the Forest of Dean is looking for Temporary Customer Service Advisors. This will initially be on a temporary contract for two months.

The successful applicant will carry out regular call handling with the aid of a telephony script with full training provided.

Key Accountabilities:

  • Taking customer service calls from customers, clients and third parties, consistently being able to demonstrate a high level of Customer Service
  • Investigating and answering queries
  • Dealing with correspondence
  • Contributing towards meeting the departmental SLAs

Key attributes:

  • Ideally, 6 months experience in a customer facing role
  • Excellent attention to detail
  • Ability to learn quickly and take on responsibility
  • Highly organised and remains calm under pressure
  • Good communication skills, written, oral and numerical
  • Ability to work using your own initiative
  • GCSE A-C Minimum in Maths and English

GB Solutions is a market leading specialist recruitment agency. We are based just off the M5 between Cheltenham and Gloucester, within easy reach of Bristol, Swindon, Oxford, Reading, Birmingham and South Wales. Specialists in permanent recruitment we also provide temporary, interim and fixed term solutions. As a member of the REC, we are committed to working to the highest possible standards for our candidates and clients.

If you would like to speak with one of our consultants about a specific role or help with your career search in the areas we recruit for, please do not hesitate to contact us.


  • Job Category Sales
  • Job Location Mitcheldean
  • Job Salary £7.95
  • Job Salary Benefits
  • Job hours Full-Time
  • Job Type Contract
  • Job Ref 602355

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