Customer Service Administrator

Customer Services Administrator – (Temporary Contract)

Salary £7.83 per hour + holiday pay & free parking

Working hours: Monday – Friday – 9:00am – 17:00pm with half hour lunch break

A unique, friendly client based in the Dursley area has an urgent requirement for a Customer Services Administrator to join their team on a temporary basis during an extremely busy period.  This position requires an immediate start and will likely continue for approximately 4 weeks; due to the location you will require your own transport.

As a Customer Service Administrator you’ll be working within a busy office environment handling calls and queries as well as general admin and database support.

You may be expected to:

  • Answer support emails
  • Handle first tier supporter calls
  • Manage Supporter Service answerphone
  • Change supporter details and make database amends
  • Support membership fulfilment
  • Handle support post queries


  • Previous use of databases
  • Call handling
  • Customer service
  • Good eye for detail
  • Computer skills
  • Office / Outlook experience
  • Ability to work under pressure

Your consultant on this role will be Lea Williams

GB Solutions is a market leading specialist recruitment agency. We are based just off the M5 between Cheltenham and Gloucester, within easy reach of Bristol, Swindon, Oxford, Reading, Birmingham and South Wales. 

Specialists in permanent recruitment we also provide temporary, interim and fixed term solutions. As a member of the REC, we are committed to working to the highest possible standards for our candidates and clients. 

If you would like to speak with one of our consultants about a specific role or help with your career search in the areas we recruit for, please do not hesitate to contact us.


  • Job Category Sales
  • Job Location Dursley
  • Job Salary £7.83 - £8.97
  • Job Salary Benefits
  • Job hours Full-Time
  • Job Type Permanent
  • Job Ref 602655

Apply Now

Complete the form to apply for this job today. Please ensure to enter your name and correct contact details and attach your latest CV. One of our consultants will endeavor to contact you as soon as possible.