Customer Service Advisor 2 x 6 month FTC
Hourly rate: £8.72 + holiday pay / Mon – Fri: 9am – 5pm
Role and requirements
Two opportunities have arisen for Customer Service Advisors to join a key client on temporary basis which may go to permanent for the right candidate. One is a 3 month and a 6 months Fixed Term contract.
The ideal candidate will have great customer service skills and a friendly and confident telephone manner.
You will have previous database / CRM experience (training will be given on the client’s bespoke CRM). You will be updating customers’ information, change of details, renewal, cancellation of contracts so good eye for detail and accuracy is key.
Part of the role will be data entry and cutting information from the CRM system and pasting into Excel.
This role is will be office based – working to strict social distancing regulations.
Skills and Experience:
- Excellent communication skills – both written and spoken
- Experience of working in a fast-paced office environment
- Strong IT skills Microsoft Office and user of Excel
- Data entry and administration experience
- Excellent customer service experience
- Excellent organisational and time management skills
- A ‘can-do’ attitude
- Self motivated
- Able to work under pressure
- Flexible and adaptable
If you require any further information please contact Lea Williams on 07840 044253
GB Sales is your specialist in Sales and Customer Service recruitment. We hire across a vast range of roles including Sales, Sales Administration, Customer Service, Account Management, Business Development, Import and Export. Based off the M5 between Cheltenham and Gloucester, we manage sales jobs in Gloucestershire and the Southwest including Bristol, Swindon, Cirencester, Oxford, Reading, Birmingham and South Wales.
Specialists in permanent recruitment, we also provide temporary, interim and fixed term solutions. We are committed to working to the highest possible standards for our candidates and clients.