IT Sales Manager

IT Sales Manager / Account Manager – Cheltenham – £38,000 to £45,000 basic + commission + benefits (OTE £70K)

Leading managed service provider is looking to recruit an IT Sales Manager who will look to grow recurring revenue by delivering excellence in account  management, nurturing and developing customer relationships.


Key accountabilities:


  • Manage customer accounts, placing emphasis on MRM growth, to ensure sales opportunities are maximised, contracts are profitable and customer service issues are dealt with promptly
  • The efficient and effective management of assigned customer accounts, with a focus on the provision of excellence in customer service, developing strong positive relationships with and being regarded as a trusted partner by customers.
  • Use technical experience and knowledge to work with customers at a consultative level to develop and discuss IT Strategies and where not already in place, define and document customer IT Strategies
  • Ensure that services defined within the Customer Support Contract are delivered in a manner which promotes customer retention and growth, and ultimately contract renewal.
  • Responsible for developing and delivering presentations and demonstrations to customers, completing proposals and managing tender responses on larger business opportunities


The person


  • Proven ability to nurture and develop customer accounts.
  • Confident with a consultative sales approach.
  • Excellent communication skills, both written and oral. Including strong presentation and interpersonal skills.
  • Ability to learn and remain up to speed on new products / technologies in a fast-paced environment.
  • Knowledge of cloud platforms, Microsoft 365 and cyber security
  • Confident, disciplined, organised and self-motivated.


  • Job Category Sales
  • Job Location Cheltenham
  • Job Salary £38,000 - £45,000
  • Job Salary Benefits + commission + benefits (OTE £70K)
  • Job hours Full-Time
  • Job Type Permanent
  • Job Ref JO0148