Account Manager

Account Manager

£28K + uncapped commission

Stonehouse

Our client, an IT and Telecoms provider who are experts in their industry has a new position available for an Account Manager to join the team.

As Account Manager, you will be responsible for creating long-term, trusting relationships with customers built on a full understanding their business.  You will oversee and manage assigned client accounts and identify and develop new business from existing clients and actively seek new business opportunities.

This is a great chance to join a company who have built a reputation for outstanding customer service and products. You will be a member of an energised, fun-loving team, who take ownership of helping customers with their technology. It’s all about doing the right thing.  If you love to help people, and have passion and integrity, we want to hear from you!

Responsibilities

  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of initiatives
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging client requests or issue escalations as needed

Skills

  • At least 2-3 years proven experience as an Account Manager
  • Demonstrable ability to communicate, present and provide advice on products and services available
  • Solid experience with CRM software
  • Experience delivering client-focused solutions to customer needs
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent listening, negotiation, and presentation abilities
  • Strong verbal and written communication skills
  • Ability, experience, and interest in technology

Benefits:

  • Uncapped commission
  • Flexible working (following completion of probation)
  • Substantial training and support
  • Free parking
  • Celebration days
  • Social events
  • 22 day holidays + Bank Holidays + loyalty holidays

 

Sales

  • Job Category Sales
  • Job Location Stroud
  • Job Salary £26,000 - £28,000
  • Job Salary Benefits + commission + benefits
  • Job hours Full-Time
  • Job Type Permanent
  • Job Ref JO502A